How This FAQ Works for You
We put this page together because the same questions come up again and again — how to deposit via bKash, why a withdrawal needs verification, how to get back into your account on a new phone. Each answer below reflects how the platform actually works, not a generic script. When you send a deposit through Nagad or Rocket, the amount shows in
your account wallet once the transfer confirms on the payment network's end — usually within a minute, though network delays can occasionally stretch that. Withdrawals go back to the same wallet you deposited from, and we verify the account match before releasing funds. That step protects your balance. If something isn't covered below, our support team handles account-specific questions directly. Reach us
through live chat or the contact form and reference your registered mobile number so we can pull up your account quickly. Players in Dhaka and elsewhere across Bangladesh can access the full lobby and account tools from any browser or the mobile site — no separate download needed to get started.
- bKash
- Nagad
- Rocket